Updated: January 1, 2026

Privacy Policy elive777 — Our Commitment to Protecting Your Data

Elive777 takes your privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal information as a player on our wagering platform.

How We Protecting Your Data

Your privacy is not merely a legal obligation for elive777 — it is a core value we uphold in every operational decision we make.

256-bit SSL Encryption

All data transmitted between your device and elive777 servers is protected with 256-bit SSL encryption — the same standard used by international banking institutions.

Secure Data Storage

Your personal information is stored on servers protected by strict access controls. Only authorised staff may access player data for permitted purposes.

No Data Selling

Elive777 has never and will never sell your personal information to any third party for advertising or marketing purposes without your explicit consent.

Data Control in Your Hands

You have the full right to access, correct, download, and request the deletion of your personal data at any time through your elive777 account settings.

Transaction Privacy

All your financial transaction records are processed confidentially. Your payment information is never stored in plain text and is protected with industry-grade data tokenization.

International Standards Compliance

Elive777's Privacy Policy is designed in accordance with internationally recognised data protection standards, ensuring your privacy rights are upheld in line with global best practices.

1 Introduction

Elive777 ("we", "Platform", "elive777") is committed to protecting the privacy of every user who registers and uses our services. This Privacy Policy clearly and thoroughly explains how we handle your personal information — from how it is collected, how it is used, who it may be shared with, and how you can control your own data.

This document applies to all users of the elive777 platform, including website visitors, registered members, and anyone using our mobile app. By using elive777 services, you agree to the processing of your personal information as described in this Privacy Policy.

Important Note: This Privacy Policy should be read together with Terms and Conditions elive777. Both documents together form the complete agreement between you and our platform regarding the use of personal data.

If you have any questions about how we handle your data, the elive777 privacy team can be reached through our customer support channels, which operate 24/7.

2 Personal Data We Collect

Elive777 only collects information that is genuinely necessary to deliver quality, secure services in compliance with legal requirements. The following are the categories of data we collect:

Identity Information

  • Full name as it appears on official documents.
  • Date of birth for age verification (18 years and above).
  • Identity card or passport number.
  • Current residential address.
  • Facial image and identity documents (for the KYC process).

Contact Information

  • Email address used for account registration.
  • Mobile phone number for two-factor authentication (2FA).

Financial Information

  • Bank account details for processing deposits and withdrawals.
  • E-wallet information (Touch 'n Go, GrabPay, Boost).
  • Records of deposit and withdrawal transactions.
  • Information related to source of funds ( for AML/KYC requirements).

Platform Activity Data

  • Records of all wagering activity, games played, and game outcomes.
  • Login history including date, time, and IP address.
  • Device type and operating system used.
  • In-platform browsing data including pages visited and time spent.
We only collect the minimum data necessary. Each data category has a clear purpose and is not collected in excess beyond operational and legal requirements.

In addition to information you provide directly, elive777 automatically collects technical data through your use of the platform — including IP address, browser type, and device information — solely for security purposes and to improve the user experience.

3 How We Use Your Data

Every piece of data we collect is used for a specific and permitted purpose. elive777 does not use your data for any purpose other than those stated below:

Purpose of Use Data Types Used Legal Basis
Account management & identity verification Identity, contact, KYC Contractual compliance
Deposit & withdrawal processing Financial, identity Contractual compliance
Fraud prevention & security Activity, technical, financial Legitimate interest
AML compliance & legal requirements All related categories Legal obligations
Customer support Contact, activity Contractual compliance
Platform improvements Activity, technical Legitimate interest
Promotions & personalised offers Activity, contact Your consent

For promotional and marketing communications, we will only contact you if you have given your consent to do so. You may withdraw this consent at any time through your account settings.

4 Sharing Information with Third Parties

Elive777 does not sell, rent, or transfer your personal data to third parties for advertising or commercial purposes without your consent. However, in the course of platform operations, there are limited circumstances in which we share certain information:

Third-Party Service Providers

Elive777 works with trusted service providers to support platform operations, including payment processors, cloud service providers, and identity verification systems. All such providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.

Legal & Regulatory Requirements

Elive777 will disclose the required information to the relevant authorities when mandated by law, court order, or regulatory body directive. This includes anti-money laundering (AML) investigations and regulatory compliance verification.

Business Transfers

In the event of a merger, acquisition, or sale of elive777 assets, user data may be transferred as part of that transaction. You will be notified in advance via an in-platform notice.

elive777 never selling email lists, phone numbers, or any player personal data to advertisers or third-party data brokers.

5 Data Security & Technical Protection

Elive777 invests seriously in security infrastructure to ensure your data is always protected from unauthorized access, breaches, or misuse.

Technical security measures we implement:

  • 256-bit SSL/TLS Encryption for all data communications between users and servers.
  • Encryption of data at rest — all sensitive data is stored encrypted within our database.
  • Role-Based Access Control (RBAC) — only specifically authorized personnel may access certain data.
  • 24/7 Monitoring by our cybersecurity team using real-time threat detection systems.
  • Regular security audits by independent parties to identify and remediate any system vulnerabilities.
  • Two-Factor Authentication (2FA) available to all player accounts as an additional layer of protection.
  • Secure password management — passwords are stored in an irreversible hashed format.
While elive777 takes all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. You are also responsible for keeping your account password confidential.

In the event of a security incident affecting your personal data, elive777 is committed to notifying you within the timeframe stipulated by applicable regulations and taking immediate remedial action.

6 Your Rights Regarding Personal Data

As an elive777 user, you have the following rights regarding your personal data. We respect and facilitate the exercise of each of these rights:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or outdated personal information in our records.

Right to Erasure

You may request the deletion of your personal data, subject to certain legal obligations.

Right to Restriction

You may request that we restrict the processing of your data under certain permitted circumstances.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for portability.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

To exercise any of the rights above, contact the elive777 support team via live chat or our official email. Requests will be processed within 30 business days.

7 Cookies & Tracking Technologies

Elive777 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how you use our platform to help us improve the overall user experience.
  • Functional Cookies: Remembering your preferences and settings, such as language and preferred currency, to make repeat visits more convenient.
  • Marketing Cookies: Used with your consent to display relevant offers and promotions based on your interests and activity.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect your ability to fully access elive777 platform features.

8 Data Retention & Deletion

Elive777 only retains your personal data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulations.

Our data retention period guidelines:

  • Active account data: Retained for as long as your account is active and in use.
  • Financial transaction records: Retained for at least 7 years in accordance with financial and AML legal requirements.
  • KYC Documents: Retained for at least 5 years after the business relationship ends.
  • Activity & security logs: Retained for 2 years for security investigation purposes.
  • Customer support communication records: Retained for 3 years after case resolution.

When data is no longer needed and there is no legal obligation to retain it, elive777 will securely delete or anonymise it using industry-recognised disposal methods.

Your account closure and data deletion requests will be processed within 30 days, subject to mandatory retention requirements under applicable law.

9 Children's Privacy

Elive777 is a wagering platform strictly restricted to individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Our rigorous age verification process, including KYC checks, is designed to ensure our platform remains inaccessible to minors. Should we find that information has been collected from an individual under the age of 18, the account in question will be closed immediately and all data will be deleted.

If you have information that a minor has registered or is using the elive777 platform, please contact our support team immediately so that action can be taken.

10 Changes to This Privacy Policy

Elive777 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or platform improvements.

When material changes are made to this Privacy Policy:

  • The "Updated" date at the top of this document will be revised to reflect the date of the latest amendment.
  • A clear notice will be displayed on the platform's home page for at least seven days before any changes take effect.
  • For highly material changes that affect your privacy rights, notification via email or in-account message will be sent.

Continued use of the elive777 platform after the date any changes take effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the elive777 privacy team is ready to assist you.

Channels to contact us:

  • Live Chat: Available 24 hours a day, 7 days a week through the elive777 platform.
  • Email: [email protected]
  • Customer Support: Through the FAQ us for an immediate response.

We are committed to responding to all privacy-related enquiries within 72 business hours. For formal requests regarding your data rights, please include your account number and required identity details to facilitate the verification process.

This Privacy Policy is the latest version, effective from January 1, 2026. We appreciate your trust in elive777 to safeguard your privacy.

Your Data Is Safe with elive777

Join hundreds of thousands of Malaysian players who trust elive777 — the betting platform that puts your safety and privacy above all else.

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